Frequently Asked Questions
Answers to the most common questions about portable restroom rentals in Fargo-Moorhead.
Frequently Asked Questions
How much do portable toilet rentals cost in Fargo?
Cost depends on the type of unit, rental length, service frequency, and delivery location. Contact us for a free custom quote.
How far in advance should I book?
One to two weeks is ideal. Same-week and often same-day service is available across Fargo-Moorhead.
Do you deliver to my area?
We deliver throughout Fargo, West Fargo, Moorhead, and all of Cass County plus surrounding communities. See our Areas Served page.
How often are units serviced?
Standard is once per week. High-traffic events and busy construction sites often use twice-weekly or daily service.
Do you offer luxury restroom trailers?
Yes — perfect for weddings, corporate events, and upscale gatherings.
Are ADA-compliant units available?
Yes. We stock ADA-compliant units with wider doors and interior wheelchair space.
Do you provide handwashing stations?
Yes — standalone handwashing stations are available and highly recommended for food-related events.
Can I extend my rental?
Absolutely. Just call the office and we will extend and adjust servicing.
What payment methods do you accept?
Major credit cards, checks, and ACH. Business net-30 terms are available for qualifying customers.
Do you handle emergency deliveries?
Yes. Call our office for urgent delivery needs — we do our best to respond same-day.
More Questions Answered
What is the difference between a standard unit and an ADA-compliant unit?
Standard units are the workhorse of the industry — a molded polyethylene unit with a bench seat, urinal, ventilation stack, and holding tank. ADA-compliant units are wider (typically 32 inches or more at the entry), wheelchair-accessible, include interior grab bars, and have a ground-level entry threshold. Standard units do not meet ADA accessibility requirements.
What is included in a luxury restroom trailer rental?
Every luxury trailer includes flushing porcelain toilets, running-water sinks with soap dispensers, framed mirrors, interior lighting, climate control (heat and A/C), and finish materials such as tile flooring and wood-look accent walls. Restocked amenities include hand soap, paper towels, and toilet tissue. Delivery includes leveling, hookup to power, and freshwater tank fill.
Do I need power and water for a luxury trailer?
Trailers need a standard 110V power outlet within 100 feet of the trailer and access to a fresh-water fill point. If either is unavailable, we bring an included generator and freshwater tank at delivery. Confirm utility availability with your venue at least two weeks before your event.
How do you handle cold-weather rentals?
Fargo winters require freeze-resistant chemicals in every unit from November through April, cleared service paths for our trucks, and sometimes supplemental heating for luxury trailer rentals. Long-term construction contracts get winter-specific service planning at the start of every cold-weather season.
Can I get a written quote instead of a verbal estimate?
Absolutely — and we recommend it. Written quotes show unit count, service frequency, delivery date, pickup date, delivery address, and total delivered cost with no hidden line items. Written quotes are typically returned the same business day.
What happens if my event is rained out or postponed?
Just call the office. We adjust delivery and pickup schedules for weather-related postponements at no charge. If your event moves to a different weekend, we hold your reservation and update the schedule.
Do you provide service documentation for audits or inspections?
Yes. Every service visit is logged with date, time, technician, and services performed. For construction accounts subject to OSHA-recordable audits, or event permits subject to health-department review, we provide dated service logs at no extra charge.
Can you help me plan how many units to order?
Yes — this is one of the most useful conversations to have before booking. Tell us expected attendance, duration, whether alcohol will be served, and any special considerations, and we will recommend the right unit mix. Under-ordering is the most common preventable mistake in portable sanitation.
Do you rent for backyard weddings and home events?
Absolutely. Home weddings, graduation parties, family reunions, and backyard remodels are a regular part of our week. Residential rentals include the same clean units, on-time delivery, and reliable service as commercial and event rentals.
How is waste disposed of?
Waste is transported in labeled service vehicles to permitted wastewater treatment facilities. Chemical formulations are biodegradable and low-formaldehyde. Disposal manifests are available on request for customers who need documentation.
Rental Advice
How is pricing determined?
Pricing is based on unit type, rental duration, servicing frequency, and delivery location. We quote flat weekly and monthly rates whenever possible so there are no surprises on the invoice.
What happens if a unit is damaged or vandalized?
Report it and we will replace or repair the unit as quickly as possible. For accidental damage during normal use, there is no additional charge. For vandalism or deliberate damage, we work with you on a fair resolution.
Do you provide invoices for accounting?
Yes. Invoices are itemized, delivered by email, and can be scheduled monthly for long-term customers. We also provide dated service logs for OSHA documentation when needed.
How much space does a unit need?
A standard unit needs a level footprint of roughly four feet by four feet with a few feet of clearance on the door side. Trailer units need a larger footprint and typically level ground. We can confirm exact dimensions on request.
Can units be moved after delivery?
Yes, though we prefer to handle relocation ourselves to avoid tipping or damage. Give us a call and we will schedule a route driver to move the unit.
Do you service both cities and rural areas?
Yes. We regularly deliver to farms, ranches, and rural work sites throughout the Red River Valley. If you are unsure whether your address is in our service area, call the office.
Helpful Tips Before You Book
How Far In Advance Should I Book?
For weekend weddings, festivals, and summer events in the Fargo-Moorhead area, we recommend booking two to four weeks in advance to guarantee your preferred unit mix — particularly for luxury restroom trailers and ADA-compliant units, which have limited fleet availability. Construction sites and long-term rentals can typically be scheduled within one to two business days. Same-day emergency service is often available; call 701-987-0097 to check.
What Is Included In A Standard Rental?
A standard rental includes delivery to your Fargo-area site, initial unit setup, weekly servicing (or your chosen frequency), fresh chemical treatment, restocking of toilet tissue and hand-sanitizer, interior cleaning, waste pump-out, and final pickup. Environmental, fuel, and applicable state taxes are itemized on the quote — never added as a surprise on the final invoice.
How Do You Handle Cold Weather?
We use winter-formulated deodorizer and antifreeze packages rated well below zero, insulated seats, and closed-door ventilation adjustments during the November-through-March window. Units are placed on solid, level ground clear of drifting snow, and we can schedule additional servicing during heavy-use winter projects to prevent freezing waste build-up.
Do You Service Rural And Farm Locations?
Yes. We regularly deliver to farms, ranches, remote construction sites, and rural properties across eastern North Dakota and western Minnesota. Our trucks are equipped for gravel, dirt, and field placements, and our dispatchers will confirm any access notes before the delivery driver arrives.
Can Units Be Moved After Delivery?
Yes — as long as our service technician handles the move. Portable toilets should never be relocated by the customer, both for safety and to prevent spillage or damage to the unit. Call the office to schedule a repositioning at no extra charge in most cases.
What Sanitation Standards Do You Follow?
Our service and disposal practices align with OSHA 29 CFR 1926.51 for construction sanitation and applicable North Dakota and Minnesota health department guidelines for event and long-term placements. Waste is transported by licensed vehicles to permitted wastewater treatment facilities.
Still Have Questions?
Our Fargo office answers the phone during business hours — no phone tree, no distant call center. Tell us about your project and we will point you to the right unit mix.
Ready to Book Your Portable Restrooms?
Call today for fast delivery and a free quote across Fargo-Moorhead.