Privacy Policy

Effective date: January 1, 2026. Briony Portable Toilets ("Briony," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, when we share it, how we keep it secure, and the choices you have. It applies to our website at portapottyinfargond.com, phone and email correspondence, quote requests, service scheduling, and any interactions with our rental operations across the Fargo-Moorhead region.

1. Introduction

Briony Portable Toilets is a locally owned portable restroom and sanitation service based in Fargo, North Dakota. We provide equipment and services to homeowners, event planners, construction contractors, municipalities, and businesses throughout the Red River Valley. In the course of quoting, delivering, servicing, and picking up equipment we necessarily collect a limited amount of personal and business information. We treat that information with the same care we expect for our own.

This policy is written in plain English so that customers, vendors, and website visitors can understand exactly what happens to their information. If any section is unclear, please contact us using the details at the end of this policy and we will be glad to explain.

2. Information We Collect

We collect only the information we need to answer your questions, deliver equipment, service accounts, comply with the law, and improve our website. The information we collect falls into a few categories.

2.1 Personal Information You Provide

• Full name and (where applicable) company or organization name.
• Phone number and email address so we can respond to quote requests and coordinate service.
• Delivery, billing, and service addresses.
• Project details such as event dates, expected attendance, jobsite duration, unit counts, and access notes.
• Payment information when you place an order, which is processed by our payment processors and not stored on our servers.
• Any additional information you choose to include in messages, notes, or attachments.

2.2 Technical Information Collected Automatically

• Device information such as browser type, operating system, screen size, and general device category.
• Network information such as IP address, referring URL, approximate city or region, and internet service provider.
• Usage information such as pages visited, time on page, clicks, and the path taken through the site.
• Log data such as timestamps, error reports, and requests to our servers.

2.3 Cookies and Similar Technologies

We use a small number of first-party cookies and lightweight local storage entries to keep the site working correctly, remember your preferences, and understand how visitors use the site so we can improve it. Cookies are small text files placed on your device by your browser. You can accept, refuse, or delete cookies through your browser settings. If you disable cookies, most of the site will continue to work, but some conveniences (such as remembering that you closed a notification) may be reduced.

2.4 Analytics

We use privacy-respecting analytics to understand aggregate traffic patterns — for example, which service pages are most useful or where visitors have trouble completing a quote request. Analytics data is used in aggregate and is not used to identify individual visitors.

3. How We Use Information

We use the information we collect for the following purposes:

• To respond to quote requests, answer questions, and provide the products and services you ask for.
• To schedule delivery, servicing, and pickup of rented equipment.
• To process payments, issue invoices, and maintain accurate business records.
• To send transactional messages such as delivery confirmations, service reminders, and change notifications.
• To communicate about service issues, safety concerns, or account matters.
• To improve our website, marketing, and customer experience.
• To comply with our legal, tax, and regulatory obligations.
• To detect, prevent, and address fraud, abuse, or security incidents.

We do not use your personal information for automated decision-making that produces legal or similarly significant effects.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We share information only when it is necessary to run our business or when we are required to by law.

• Service providers. We share limited information with trusted vendors that help us operate — for example, hosting providers, payment processors, email delivery services, and dispatch or routing software. These providers are contractually required to use information only for the services they perform for us.
• Business partners. On occasion we work with equipment partners to fulfill a project that requires resources beyond our own fleet. Only the information needed to deliver that project is shared.
• Legal requirements. We may disclose information when required to comply with valid legal process, protect our rights and property, prevent harm, or cooperate with law enforcement or regulators.
• Business transfers. If we are ever involved in a merger, acquisition, or sale of assets, customer information may be transferred as part of that transaction, subject to the protections of this policy.

5. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we hold. These include encrypted connections (TLS/HTTPS) on our website, restricted access to customer records, secure password practices, regular software updates, and vendor security reviews. Payment information is handled by PCI-compliant payment processors and is not stored on our servers. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security, but we work hard to keep the risk low.

6. Data Retention

We keep personal information only for as long as we need it for the purposes described in this policy or as required by law. Quote requests and inquiries are typically kept for up to twenty-four months. Customer account, invoice, and service records are retained for the longer of seven years or the period required by applicable tax, accounting, and consumer protection laws. When information is no longer needed, we securely delete or anonymize it.

7. Children's Privacy

Our website and services are directed to businesses and adult consumers. We do not knowingly collect personal information from children under the age of thirteen. If you believe a child has provided personal information to us, please contact us and we will delete it.

8. Your Rights and Choices

Depending on where you live, you may have the right to request access to the personal information we hold about you, to request that we correct inaccurate information, to request deletion of information we no longer need, to opt out of marketing communications, and to lodge a complaint with a data protection authority. We honor reasonable requests from all customers regardless of state of residence.

• Access and correction. Email us and we will confirm what information we hold and help you correct anything that is inaccurate.
• Deletion. Ask us to delete information we no longer need to keep, subject to legal record-keeping requirements.
• Marketing opt-out. Every marketing email includes an unsubscribe link. You can also ask us to remove you from any list at any time.
• Cookie controls. Use your browser settings to manage cookies, or use "do not track" signals.

9. Third-Party Services and Links

Our website may include links to third-party services such as maps, social media, or partner websites. Those services are governed by their own privacy policies, and we encourage you to review them. We are not responsible for the practices of third-party sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes we will post the updated policy on this page with a new effective date. We encourage you to review the policy periodically. Continued use of our website or services after an update constitutes acceptance of the updated policy.

11. Contact Information

If you have any questions, concerns, or requests about this Privacy Policy or your personal information, please contact us:

Briony Portable Toilets
848 Main Ave, Fargo, ND 58103
Phone: 701-987-0097
Email: info@portapottyinfargond.com

We aim to respond to all privacy-related requests within thirty days.